Ward & Uptigrove

Supporting Employee Wellness During COVID-19

Dec 17, 2020

Workers have varying degrees of risk tolerance and fears about the pandemic related to their personal values and responsibilities. Employers can support their workers through open communication, empathy and providing resources for workers that may be struggling to cope.


Beyond the required COVID-19 Safety Plan, our Health & Safety Specialist offers other key considerations for supporting employees during COVID-19.


Psychological health

  • We are seeing increased anxiety, depression, stress, pandemic fatigue, and compassion exhaustion as a result of dealing with the pandemic. It is important to remember that people have varying perspectives, fears, values, and responsibilities. 
  • Compassion, empathy, and accommodation are all required to support your workers and help them successfully manage work and home responsibilities during this pandemic.
  • There are additional resources available for people including financial, mental health, and disability support at COVID-19: Support for people.


Maintaining a respectful workplace

  • Understand that with the added stress and anxiety, workers may be less tolerant or respectful of others; especially if their views and values differ. COVID-19 is a very “HOT” topic and may result in heated conversations or outright disrespect and discrimination in the workplace.
  • It is important to note that distress caused by the pandemic is not an excuse for unacceptable behaviour, and as an employer there is an obligation to maintain a respectful workplace. The best course of action is to recognize employees that are struggling and offer support before an incident occurs.


Working from home

  • Many workplaces have shifted to work from home situations to reduce exposure. Workers may not have dedicated workspaces at home, with proper desks and seclusion from family members.
  • Workers may also have other family responsibilities such as childcare, eldercare, or home schooling and distance learning. There may also be other adults in the household working form home and vying for available workspace.
  • Employers still have a responsibility for worker health and safety, related to the work performed and any injuries or illness arising out of or in the course of employment. There are some limitations to this obligation, but injuries and illnesses may still be reportable to the WSIB.


Work refusals

  • Workers have the legal right to refuse work that they genuinely believe is unsafe. This includes unsafe workplace conditions, equipment, violence, or a contravention of the law that presents serious and imminent danger. There are some limited rights to refuse work for essential service workers and some industry sectors.
  • If a worker refuses unsafe work, the employer must follow the procedure as described in the Occupational Health and Safety Act.
  • Workers may not have valid reasons for refusing, but remember that people have very different views on COVID-19 depending on their age, health, values, occupation, etc. Some are very concerned about working during the pandemic. Remember that risk is subjective, and each person has their own risk tolerance. Employers need to be objective and reasonable when assessing risk and respect employee concerns. Communicating with employees to explain the how risks are being managed and to clarify the control measures in place, is a proactive approach to preventing work refusals.


Accommodation

  • Employers do have a duty to accommodate workers up to the point of undue hardship. This applies when workers cannot perform regular duties due to disability or potentially another factor related to COVID-19 such as a compromised immune system or greater susceptibility to the virus and its adverse effects.
  • Accommodation could include, but is not limited to, reassignment, different PPE, working from home, modified duties, or modified work hours.
  • Workers may also take a leave of absence related to COVID-19, as per the Infectious disease emergency leave which has been further extended to July 3, 2021.


As with any plan, know that it could change and evolve to reflect new information and developments. You should also regularly connect with your employees and review your plan to ensure it is effective in supporting their needs in the current environment. 

17 Apr, 2024
On April 16, 2024, the Deputy Prime Minister and Finance Minister, the Honourable Chrystia Freeland, presented Budget 2024 – Fairness for Every Generation , to the House of Commons. No changes were made to personal or corporate tax rates. Some highlights include: A. Personal Measures Increase to the capital gains inclusion rate to 2/3, however individuals will retain the 1/2 inclusion rate on the first $250,000 of capital gains annually. Increase to the lifetime maximum capital gains exemption, and two new incentives on specific types of business sales. Modifications to the proposed amendments to focus the alternative minimum tax regime on high-income individuals. B. Business Measures Canada carbon rebate for small businesses that will begin by delivering payments to eligible CCPCs for five years of carbon tax. Accelerated capital cost allowance on purpose-built residential rental properties. Immediate expensing of certain productivity-enhancing assets, including computer hardware, acquired on or after April 16, 2024. C. International Measures Crypto-asset reporting framework that will require annual reporting by crypto-asset service providers on their clients’ activities using these assets.
Fire extinguisher on wall
16 Apr, 2024
On April 5, 2024, an unprecedented fine was levied towards a corporation and its director for violation of the Occupational Health and Safety Act . The corporation was fined $600,000 and the director was fined $80,000, plus a 25% victim surcharge. These are highest fines levied both towards a corporation, and to an individual for a single charge in Canadian history, and is further evidence that governing bodies are serious about enforcing legislation to protect workers and prevent further fatalities and injuries. What can we learn from this? 1. Chemical handling protocols are critical for reducing risk in the workplace. In this case, diesel fuel and gasoline were unintentionally mixed, causing an increased flammable hazard. Ultimately, this mistake resulted in catastrophic explosions and fires that caused the death of 6 people and serious injury of another. 2. Directors are being held increasingly accountable for the workers under their care; specifically, for oversight of middle management/supervisors and ensuring hazards are identified and controlled. While consistent with their legislated duties under the Act, historically directors have not been the target of large fines and charges. Instead, the penalties were previously levied toward front line supervisors and staff. This reflects the growing understanding that senior directors have the most accountability for the workplace and workers, and that they have a duty to know what is happening in their organization. 3. Senior leaders need to have open communication and trust with their workforce to ensure candid and frequent flow of information. Leaders won’t know what is happening, and therefore cannot take action to address risk if the workforce is fearful or apprehensive about reporting their concerns. Consider who in your workplace provides this information and to whom. If you are a leader, what questions should you be asking and what to you need to know? Do you believe that staff are open and honest, without fear of repercussions when delivering bad news? Is there a clear and accessible process for reporting, tracking, and resolving issues? 4. Workplace culture is built from the top. Leaders are responsible for establishing systems and structures that support a culture that prioritizes worker safety. Blame-centered culture reinforces our natural instinct of self preservation over disclosure; silence and secrecy over candor and open communication. Also, actions mean more than words. Leaders need to ensure actions and directives echo policy statements, and vice versa. So, what can you do? Ensure that you have an environment where staff feel comfortable reporting issues, where supervisors and managers appreciate staff input and take action to address these concerns. Having little or no reported concerns is a red flag and is a prime indicator that staff do not understand or feel comfortable reporting issues. Ensure that staff are trained about the specific tasks and hazards in your workplace, not just general safety measures, and equip supervisors and managers with the tools and knowledge they need to be successful and manage the workers under their care. To read more about the incident, the Ministry of Labour, Labour, Immigration, Training and Skills Development has published a court bulletin: https://news.ontario.ca/mlitsd/en For any assistance or answers about how you can bolster your health and safety systems and due diligence, contact our resident safety expert Jennifer Goertzen, CRSP .
12 Apr, 2024
As we near the end of Tax Season, please note our office hours below:  Hours until April 29th Monday – Friday 8:30am – 5:30pm Thursday evenings 6:30pm – 8:00pm (closed from 5:30pm- 6:30pm) Saturdays 9:00am – 12:00pm Hours on April 30th 8:30am – 5:00pm Hours May 1st – May 3rd Closed Hours beginning May 6th Monday – Thursday 8:30am – 5:00pm Friday 8:30am – 4:30pm
Share by: