Customer Service Representative
Listowel, ON
Status: Full-Time, Contract (Maternity Leave Coverage)
Join a customer-focused team where your friendly attitude, organizational skills, and problem-solving abilities will make a real impact!
Cleaning Depot is looking for a professional, upbeat, and reliable
Customer Service Representative to support our customers and internal teams during a maternity leave contract. If you enjoy helping people, keeping things running smoothly, and being the “go-to” person in a busy office environment, we’d love to hear from you.
Why Join Cleaning Depot?
- Supportive and friendly team environment
- Opportunity to work across multiple departments
- Meaningful role where your work directly impacts customer satisfaction
- A varied, engaging workday—no two days are the same!
What You'll Do
As our Customer Service Representative, you’ll be the friendly voice and helpful contact for customers, while supporting multiple teams behind the scenes. Your day will include:
Customer Service + Order Support
- Answering customer phone calls in a warm, professional manner
- Entering and processing customer orders accurately
- Providing product info, pricing, and availability
- Resolving shipping questions, backorders, and service issues
- Following up to ensure customers are satisfied
- Building positive, long-term customer relationships
Administrative + Office Support
- Preparing quotes, invoices, and documentation
- Keeping customer records updated and organized
- Supporting accounting with simple tasks (payments, filing, reconciliation)
- Assisting purchasing by requesting supplier quotes, verifying stock, and updating pricing
- Ensuring paperwork is accurate for warehouse and operations teams
- Helping keep the office organized and running smoothly
Sales Support
- Preparing quotes and processing orders for the sales team
- Assisting with follow-up communication
- Tracking customer activity such as recurring purchases and open quotes
- Helping with marketing or promotional tasks as needed
What You Bring
- Excellent customer service skills and a positive, professional attitude
- Strong attention to detail and organizational abilities
- Comfort working in a fast-paced, team-oriented environment
- Ability to multitask and manage competing priorities
- Reliable, adaptable, and willing to help wherever needed
How to Apply
If you’re enthusiastic, customer-focused, and ready to contribute to a busy and growing company, we want to hear from you!
About us!
Cleaning Depot, established in 2003, is a family owned and operated business that has been providing customers in Southwestern Ontario & Surrounding areas with expectational service and cost-effective solutions for all their cleaning, maintenance and business supply needs.
To Apply!
This posting will remain posted until filled. Please submit your resume and cover letter to:
Alyssa Lidow
Ward & Uptigrove HR Solutions
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. We are dedicated to maintaining a respectful, fair and equitable work environment, and welcome submissions from all qualified applicants. If accommodation is required during the selection or interview process it will be available upon request. This job posting is available in an accessible format upon request. No phone calls please.
